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ServiceFlow – On-Demand Services Marketplace Solution

ServiceFlow helps you build an Uber-for-services style platform where customers can book service providers instantly. The system supports service categories, real-time bookings, and secure payments.

Key features

What ServiceFlow does, and why each part matters once you are running.

Service provider dashboards

Plumbers, cleaners and handymen manage their own availability, rates and jobs, so you are not the switchboard for every booking.

Instant & scheduled bookings

Some jobs are an emergency at 21:00 and some are a Tuesday morning. The platform has to handle both without a phone call in between.

Location-based services

Customers see providers who actually cover their area, which prevents the most common complaint in this category: nobody turned up.

Payments & commission tracking

Money moves through the platform rather than in cash at the door, which is how you earn a commission at all and how the customer gets recourse.

Ratings & reviews

Vetting gets you the first providers; ratings keep the good ones visible and surface the bad ones before they cost you a customer.

SEO-ready service pages

Pages built around what people search for — a trade plus a suburb — so the searches that convert best actually find you.

How it works

A marketplace has more than one customer. Each side needs its own tools.

Providers

Set their trades, areas, rates and availability, then accept jobs that suit them. Vetting them properly is the single thing your reputation rests on.

Customers

Describe the job, see providers who cover their area, book and pay. They are choosing you over a name a neighbour gave them, so trust has to be visible.

You

Vet the trades, take a cut, and handle it when a job goes wrong. This category lives and dies on who you let onto the platform.

Who it's for

Home services in one metro
Plumbing, electrical, cleaning — the trades people search for with a suburb attached.
Cleaning and domestic platforms
Repeat bookings with the same provider, which is the best retention in this category.
Trade associations going digital
An existing pool of vetted members who need bookings rather than recruitment.
Property managers
Routing maintenance across a network of trusted contractors instead of a spreadsheet of phone numbers.

And who it isn't

If you cannot vet providers properly, do not launch this. One bad plumber in someone's house costs you more than ten good jobs earn, and no amount of software fixes that.

Transparent and Value-Based Pricing

No Transaction Fee | No Recurring Cost | Free Installation | Whitelabel | Lifetime Licence

Pick a plan that best fits your marketplace needs. All prices in ZAR (South African Rand).

Same transparent pricing across MarketPro, Grocer, Foodly, Tutorly, RentHub, ServiceFlow, RideFlow, and ShipFast.

Lite

R29,900

(Self Hosted + Lifetime Licence)

Timeline: 5-7 Working Days

Launch your marketplace with small investment to test your business idea

  • All Standard Features
  • Non-Whitelabel Web Solution
  • Free Installation
  • Free Tech Support (6 Months)
Most Popular

Pro

R59,900

(Self Hosted + Lifetime Licence)

Timeline: 5-7 Working Days

Swiftly Launch Your Marketplace with all Essential Features

  • All Standard Features
  • Whitelabel Web Solution
  • Free Installation
  • Free Tech Support (12 Months)

Pro + Apps

R124,900

(Self Hosted + Lifetime Licence)

Timeline: 10-14 Working Days

Go to market on web plus native iOS & Android mobile apps

  • All Pro Features +
  • Native Customer + Provider iOS & Android apps
  • Whitelabel Web + Mobile Solution
  • Free Tech Support (12 Months)

Custom

R249,000

(Self Hosted + Lifetime Licence)

Timeline: 50-60 Working Days

Caters to Your Design Customization Requirements

  • All Pro + Apps Deliverables
  • Custom Design (9 Pages)
  • Marketing Services
  • Full Source Code Included
  • Free Tech Support (12 Months)

Optional Add-ons

Available with any web plan — no recurring cost unless noted

  • Mobile app source code
    +R39,000
  • Standalone native app (each)
    +R18,000
  • Year 2+ support & updates
    R6,900/year

Built for South Africa

What ServiceFlow handles that an offshore script has to be talked into.

Local payment gateways
PayFast, Peach Payments and Ozow — cards, instant EFT and the methods South African buyers already trust at checkout.
Priced and invoiced in rands
One-off price, paid in ZAR, invoiced locally. No currency conversion and no exchange-rate movement between quote and payment.
Your data stays on your infrastructure
Self-hosted, so you can answer where customer data lives, who reaches it and how long you keep it — the questions POPIA actually asks.
Support in your working hours
Based in Pretoria. When something breaks at 09:00 SAST, you are not waiting for an overseas support desk to wake up.
Courier options that exist here
Built with The Courier Guy, RAM and Pargo pickup points in mind rather than carriers that do not operate in South Africa.

What's not included

Worth knowing before you buy, not after.

  • Hosting and your domain. Installation on your server is free; the hosting account is yours.
  • Your payment gateway account, and the per-transaction fee it charges you.
  • Product photography, vendor onboarding and the words on your pages.
  • Marketing and customer acquisition — included only on the Custom plan.
  • Source code on Lite, Pro and Pro + Apps. Custom includes it; mobile app source is R39,000 as an add-on.
  • Support beyond your included period, which continues at R6,900 a year.
  • Apple and Google developer accounts for the mobile apps — roughly R1,800 a year and a once-off R450, paid to them directly.

None of this is unusual for self-hosted software. We list it because the alternative is finding out on a call.

FAQs – ServiceFlow

Ready to launch your service marketplace?

Request a demo or explore custom development.